13 Reviews for Paradish Chinese Restaurant
The food was honest, real food that seemed to be made from scratch rather than relying on spice mixes and the like. Portions were large (don’t get one each unless you’re very hungry!). Good value.
Staff were pleasant and efficient.
All up, a very good experience!
Visited March 2014
Visited June 2013
wont go back and dont reccomend.
The appalling service left our table of four flabbergasted. The head waitress stood by our table asking us what we would like to order, as we were replying she decided she needed to “manage” the “busy restaurant” (four tables seated including us and one VIP room) through her headset completely ignoring us. She did not bother to say excuse me and did this a couple of times until I was completely fed up and actually asked her if she could please finish speaking to her staff before asking us for our order. Either she has no grasp on customer service or this is really her style, she replied a “yes” and continued to speak into her mic while hovering over our table. With no apology she again asked us for our order.
Four of the dishes we wanted to order were not available. We then wanted to change one of the vegetables to accommodate their lack of choices. We asked if the price would be the same with the expectation that this is the lesser option. She told us not in the polite manner that you would expect from a head waitress, in fact not from any waitress at all, the dish is more expensive than the original because vegetables are expensive now. She added that most of the vegetables on the menu are now at the price of $28 instead of the $22-$26 range in a rather matter of fact and totally unacceptable tone.
We finally completed our order after much hassle. We ordered one entree and three mains. As the food arrived, our rice was still not served. When they were, the rice was cold. For a Chinese restaurant, I cannot comprehend how this could have been allowed to happen. The basic of basics.
I took all three bowls of rice to the counter where the head waitress was now sitting and ask nicely if our cold rice could be exchanged for hot rice. Again no apology.
After a long wait, we were already half way through our meal, our rice arrived again, lukewarmMore on the outside and still cold in the middle of the bowl. I imagined they stuffed all three bowls on rice into the microwave at the same time to achieve this effect? My fellow diners convinced me that they would not be able to achieve any better even if I did return the rice yet again. So we ate cold rice.
I cannot say the food tasted bad, but it was definitely not great cuisine. Matched with one in a million kind of service I recommend people to stay away. If you already have bought vouchers like we did and had no option but to spend them, order takeaway. You will be so much happier.
On a side note, we noticed that she was not only rude to her customers, she was rude to her staff too, so at least we know she was not discriminating.
Anything thing that could have been great in this restaurant has been unmade by their own doing. No matter how pretty the atmosphere, you simple cannot see past the atrocious service.
The interior design was stunning and so exciting and fashionable – quite a contrast to most chinese restaurants.
The service was very attentive & caring.
We were the only non-chinese eating there and made to feel very welcome.
the food was so delicious and so reasonable!!!!
If Paradish can do all these things- why cant other restaurants??
Cant wait to return!!!