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Mekong Baby

3_half star rating
55 reviews

Cuisine: Vietnamese, Thai, Asian

262 Ponsonby Rd
Ponsonby
Auckland City
09-360 1113

Hours:

  • Tues – Sun 12 noon – late
  • Payment Types: EFTPOS, Visa, MasterCard, Diners
  • Price Range: Moderate, $15 - $25
  • Alcohol: Beer, Wine, Spirits, Cocktails
  • BYO/Corkage: No BYO
  • Good For Groups: Yes
  • Takeaways: No
  • Delivers: No
  • Takes Reservations: Yes
  • Dietary Restrictions: Vegetarian, Dairy-free, Gluten-free
  • Wheelchair Accessible: Yes
  • Outdoor Seating: Yes
  • Meals: Lunch, Dinner, Late Night

Mekong Baby is a new modern Southeast Asian fusion restaurant in the heart of Ponsonby and it’s a modern take on Indochina.
The lavish interior of Mekong Baby Eating House & Bar has been styled on Hoi An, a historic French colonial port village in Vietnam, with several different and intimate spaces that create individual experiences for diners. There is the Opium Room with a fireplace and velvet upholstered banquettes, another area called Ms M, plus a function area upstairs seating 30 quests.

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55 Reviews for Mekong Baby

27th July 2014
5 star rating
I took a group of 10 to Mekong for a celebration.
The table was great and plenty large enough for our team.

Our waiter was very fast to get us a drink and new the wine list well .

The food was quick to arrive and there was certainly plenty of it.
All of it delicious , perfectly cooked and well presented.
In the end we actually had to ask the waiter to stop as we were all too full to eat any more

A great night and a great place to take your group.
Will be back !

Visited May 2014

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Paul

1

16th July 2014
5 star rating
A perfect mix of authentic Vietnamese cuisine and a urban ambience that works for lunch or dinner, very few places can make the crossover, Meekong does… and it does it well.

Its rare to find staff who can anticipate your needs without being overbearing, even rarer is a wine list that compliments the cuisine without being overpriced, but then again, Meekong is a rare baby!

Visited June 2014

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Leslie

9

14th July 2014
1 star rating
Was very disappointed that your meat isn’t free range… you’re meant to be a high class restaurant yet can’t even serve meat that is a wee bit more expensive… Even Mc Donald’s has a free range menu… shows were you guys stand. My vego meal was ok to say at the least. Thank god the service was good!!

Visited May 2014

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Gus

44

12th July 2014
4 star rating
I value food quality over service, which is lucky because the food at Mekong Baby was excellent overall and superb at times. The waiter service was a bit slow and it almost felt like he was new to the job, but he tried his best.

The food on the other hand was top drawer. We asked to be served a selection of their best dishes and I enjoyed it all. The green papaya salad, the prawn pork and mango salad, the fried squid and the fried chicken (super hot!!) were all excellent, the coconut sago dessert was soooo good and the perfect way to cap off the meal. On paying we had no trouble splitting our bill three ways.

I would go back to eat that food again, come to think of it I thought about going back for lunch!! 4.5 stars for me

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4th July 2014
2 star rating
The food at Mekong baby is delicious, I’ve been there 3 times and have loved it each time. It is tasty & well cooked and you can’t really go wrong!

The manager’s service however is severely lacking, in contrast the waiters were great. I’ll give you the main points on my latest experience below:

- Upon arriving for my booking of 12 people I requested an extra seat for one more last minute person. The manager told me that he didn’t have any seats (period) then just looked at me as if I should make the 13th person disappear. Only after I suggested I turn my guests away did he then run upstairs and get another seat within 30 seconds, I guess he did have more seats.
- After this (before eating) I spoke with the manager about splitting the bill & the refund of my $200 booking deposit. He advised that splitting was no problem and I would receive my $200 refund at the end of the meal.
- When we did go to split the bill, suddenly the manager treated us like this was the most difficult thing he’d ever have to do & we were being a major pain in the ass for him. In my experience managing POS systems, this is not difficult at all, it is called customer service.
- The same manager allowed us to split the bill, but refused to refund my $200 because it was too difficult. He advised that my credit card details were on file (why was my payment information being stored for future use without my knowledge?!) and he would arrange a refund on the upcoming tuesday in 4 days because it was ‘all too difficult’ for him.
- The following friday, I had not received my refund so called Mekong Baby. The person I spoke with said she was aware of my case, took my CC details again, told me that they were not being held on file and promised an immediate refund. However she neglected to explain why no one had called me to arrange my refund after it was not processed as promised. I guess they go by the ethos ‘you win someMore, you win some’ or ‘finders keepers’.
- Once again the next Wednesday I had still not received my refund and called back. This woman was more apologetic but really just wanted me off the phone, I actually think it was the same person I had already spoken with. After giving my CC details to her another time she promised the refund would go through. I made her email a copy of the receipt through because I was sick of their false promises.

Overall, the managers & admin staff give this eatery a callous impression and by the end of it, I was left chasing them for 2 weeks to get my money back. This is really unacceptable and I fear a less persistent person than myself would have been $200 poorer for having eaten there. In addition, they are very willy-nilly with people’s sensitive credit card information. This should be taken securely & processed immediately. Not written down or stored for any purpose, I get the impression that my details are scrawled on 3 post-it notes lying around their restaurant for all to see.

This restaurant has the potential to be great if only they would become upfront, real & reasonable people instead of the lazy and rude staff I found them to be. I understand that a booking of 12 people can be quite a handful so I tried to clear everything with them beforehand, but they just moved the goalposts when it became too difficult. This was a special event for our families to celebrate a milestone but unfortunately I’m left thinking about the deficiencies of Mekong Baby, rather than the lovely meal shared with family & friends.

Visited June 2014

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C M.

1

30th June 2014
5 star rating
I was looking for somewhere interesting to eat on our last night in Auckland, and came upon Mekong Baby. Loved their website and thought, well, if their food is as good as their site I’m booking myself and my partner a table.

When we arrived we were given excellent service and the menu explained to us.

First course was the kingfish sashimi with nam jin sauce … now I am not normally given to superlatives however we were instantly transported into gastronomic heaven. Second course was the goat curry, tender and wildly delicious. Third course, and out came the Wagui (sp) beef – yet again our culinary senses went into another strata of culinary ecstasy. Round Four was the braised pork belly and we were still savouring each mouthful, although granted our bellies were now becoming a bit porkish too.

Since we arrived home we’ve been regaling our friends about Mekong Baby and so enamoured were we with their sushimi, we attempted something similar ourselves. Let’s just say ‘something similar’ is about as close as we managed to get. So we’re definitely going to be back for more of those unforgettable and elusive flavours.

Visited May 2014

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13th June 2014
5 star rating
My recommendation would be to come with three or more friends/family, this will ensure you can sample more items from the menu.
The food is a 10/10 actually cannot remember the last time I ate somewhere were each dish that came out was better than the one before it. Stunning food.
The barman was friendly and made solid cocktails.
The service was friendly.
Came here for my brother’s 26th birthday and everyone was blown away. Drop whatever dinner plans you had make a reservation you will not be disappointed.

Visited May 2014

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Neil

1

9th June 2014
4 star rating
First time experience was through recommendation from regular Mekong Baby diners. A great choice; loved the food well chosen from a good menu, enjoyed the atmosphere and we were well looked after by sharp and attentive staff. Went back one week later and just as good!!!

Visited May 2014

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12th June 2014
4 star rating
This review has been edited
Below is an outline of our initial experience.
Since then I have been contacted by the restaurant owner. Mr Parrat has been incredibly professional and charming in attempting to make up for our initial experience. He has apologised for the issues we had, and expressed his disappointment. He has acknowledged that things were not handled well. As we have already booked another venue we are unable to attend for our function, but he has offered for me to go for a complimentary lunch in an attempt to make up for our experience.
I appreciate his efforts to find a solution to our problem and take the reviews from his customers seriously. You cant really ask for anything more than that. Thank you!

We have been to Mekong Baby before for functions organised by other people. The staff somethimes have a dismissive attitude, drinks can take forever to come and the wine we ordered by the glass had clearly been open for a long time. A lot of the food on the banquet menu is very fatty and/ or fried. However, the evenings were always quite good fun. They can seat big groups of people together. There is tonnes of food to keep even the heartiest of appetites happy and the atmosphere is pretty energetic. And although the food is oily the flavours are great.
Foolishly I decided to host a function there that I organise on a yearly basis for 30 people. I made a booking for their largest function room on Tuesday this week by going into the restaurant in person and speaking to the staff who took all my details and made the reservation. Today I have been rung to tell me that we cant have the function room as it is already booked. Nor will they seat us in the restaurant as we want to come at 7pm and not 6:30. Despite another member of staff telling me on Tuesday that we could take the function room or be seated in the restaurant.
Really, the biggest problem is the attitude of the manager Lindsey wMoreho doesn’t seem to think she has done anything wrong by cancelling an already made booking for 30 people. And also seems unwilling to accommodate our booking in the restaurant at 7pm after their screw ups. The rest of the restaurant is full she tells me – for 2 and a half weeks from now in Ponsonby. I just don’t believe her!
The sooner they sort out their attitude the better.

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25th May 2014
4 star rating
My partner and I went to this Viet/fusion eatery last night. I had read that some found the staff rude, but we were happily greeted and seated. Our waiter was enthusiastic and relatively attentive, at least as much as he could in a very busy restaurant.

We ordered a ginger pepper mojito (amazing) and a pepper margarita (quite good) which were served promptly. Then, we ordered the betel leaf wrapped crab small bite, a shredded chicken and coconut salad, lamb ribs and wagyu app.

I’m a big fan of anything betel and found the crab app (a bite sized filling of crab and veg wrapped in a crisp betel leaf) to be a great palate awakener, a spicy snap of flavor right off the bat. It was only $6 and worth it. The chicken salad was solid, refreshing and grew on us as we powered through it. Then came the revelation of the night, the lamb ribs. Morsels of crisp, perfectly seasoned and amazingly tender lamb, flash crisped, falling off the bone, perfectly complemented by chili, fresh herbs and lime. AMAZING!
We then had the wagyu wrapped in betel. A bit of a let down as the menu didn’t state it was ground wagyu. It came out, a Viet answer to Dolmades. Good and solid, but not as revelatory as the lamb.
We finished with palm sugar/coconut ice creams. Yum!
Overall, a really nice experience. We want to go back and try the pork belly.

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7th May 2014
5 star rating
Great Food! Great environment, a massive step up from the previous restaurant there. Went with the Duck Salad, it was amazing!

Great wine selection, and plenty of room, I will definitely go back again.

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1st May 2014
5 star rating
I have been to Mekong Baby 3 times. Twice with my company and once with my friend ….love the food and the staff !
I would highly recommend it !

The food is amazing, I love the chicken salad and pork belly and the staff Dom is very good.

Visited April 2014

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30th April 2014
4 star rating
I have been here twice now and both times the food was really good.
My favourites have been the Braised pork belly, red beef curry and the Duck Massamam.
The reason why I am not giving a five star is because I find the service to be a tad arrogant, and also the seating times annoy me, what if I want to eat and drink all night?
Not here apparently.

Visited December 2013

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White

1

28th April 2014
4 star rating
Very good enjoyed every single dish that came out and the cocktails which were recommended by the staff were totally suitable.

Nice relaxed environment which was a good way to start a night out in Ponsonby,

Didn’t have a reservation either but was still able to get a table.

Thanks!

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24th April 2014
5 star rating
I was recently in Ponsonby with friends and we had to go looking for a place available that didn’t require that we booked a week ago. Mekong Baby looked the best so we went there (apparently they always keep a certain part of the bar available for walk-ins so that was us).

Found the staff do be really nice and helpful and i liked how the food was made for sharing so you don’t have to much food jealousy. Pork belly was amazing as was something else which i can’t remember.

Yeah all in all it was great and had such a cool atmosphere that while i was just out with a small group it felt like we were somewhere we could have fun and eat good food (winelist was really good too and i’m a total wine snob).

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17th April 2014
1 star rating
We took the club committee for a quiet (the secretary called to check) meal to say thank you. The noise was deafening just from conversation, the ingredients were very low quality, fatty and rubbish and the rice was disgusting!

A drinks order got missed and when the lady came with it and said it was free since the order had got messed up she neglected to say it would still sneak its way onto the bill.

Nice decor but without good ingredients and service this is definitely to be avoided.

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10th April 2014
5 star rating
I must confess that I was a bit wary of eating here due to the “hype” about the food by a few of my workmates who have been here before. Lets just say I finally got around to visiting this place a few weeks ago with a few colleagues and I had the best Fusion Asian food ever! The meals were reasonably priced too and it worked out to just $60 per person including drinks and desserts! The best way to eat here is to order a number of big and small dishes and to share everything amongst the table. Also keep some space for the yummy sago pudding! I will definitely eat here again!

Visited March 2014

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4th April 2014
5 star rating
I went to Mekong Baby to celebrate my birthday with a bunch of friends. I made no reservation and more friends than what’s I expected turned up.
Maître De was absolutely delightful and offered to place us in a stunning private room. Our waiter Louis looked after us with competence and with a friendly smile.
We ordered a variety of dishes to share, from a refreshing prawn, sticky pork and mango salad to a green fish curry with okra and choy sum.
The braised wagyu skirt with rice noodles disappeared from the table a bit too quickly, so that we had to re-order ASAP.
I am a mojito lover by nature but the Mekong Baby twist with ginger and chili is now my best friend in Ponsonby Road. A must try. The virgin version “chili and ginger mo-no-no” is perfect if you’re a light weight. Spicy enough, not too sweet.
This place is a 10 out of 10: Intriguing recipes on the menu, good cocktails, friendly staff and cool ambiance.
From the lightening to the music and the restaurant décor: Every single detail is well looked after to create an atmosphere which is classy and sexy at the same time.

Visited March 2014

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9th March 2014
2 star rating
Ok so two stars may be a bit harsh but this place really lets itself down with its service style and we felt very unloved. We did enjoy the food, especially the quail egg dumplings which I had had before, and despite the terrible review from someone else on the same night (8 March) we found the maitre d’ professional and welcoming. We didn’t have a booking when we arrived around 6.20pm and were not aware of the two sitting policy – though this was not an issue for us as we had to be out by 8.15 anyway.

The menu is set out as: Small beginnings (suggesting that you share and enjoy these first) then: Something bigger followed by Happy endings. Not so! We were surprised when ALL our food arrived within 10 minutes! Since when does the kitchen control the dining experience as was the excuse given to us (and to other reviewers I note). We love the sharing element and have loved our social eating experiences in Vietnam and South East Asia but it only works with care and attention to the guests. Most of the staff seemed pretty competent so perhaps less rush and more love then you might be onto something great and long lasting. Worth a mention is when my husband told the girl on the till that the service style had spoiled the experience, she said “how lovely.” That illustrates my point that you are just not listening!

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8th March 2014
1 star rating
The worst restaurant experience that I have ever ever had – Mekong Baby on Ponsonby Road, Auckland. The attitude of the restaurant manager, waiter and owner were so rude, aggressive, unprofessional and arrogant. I just couldn’t believe how we all have been treated. I had been there once before with friends and find the ambient and decor of the restaurant rather chic and modern, but the service was sort of hit and missed. However, the revisited experience last night was an absolutely horror!! There were 12 of us. 5 people wanted to go for A La Carte. 7 people wanted to try their degustation menu which is $60 per person. On their printed menu, it stated minimum 4 people and nothing else! The waiter who took our order was so unprofessional and rather rude telling us that we can’t have their degustation menu because it needs to be the entire table. So we compromised the situation and suggested him that we could split our big table into two groups. One side is having A La Carte and the other side is having degustation menu. Sound reasonable, right? But he said we still can’t do that without a satisfactory explanation. He called the restaurant manager (female) who was so cocky yet unfriendly and again told us that we can’t have the degustation menu without a satisfactory explanation. Then she started accusing my friend. This is so terrible! Remember, their menu didn’t say it has to be the whole table!!!! The whole situation was getting ridiculous and out of hand. I felt that we were all being bullied and intimidated! Then the restaurant owner (male) came to us with that rude, arrogant and aggressive attitude and told us the same thing. He said we all have to leave or he will call the police!!! Wow… What on earth has just happened? Where did these people learn about hospitality and manners?? We are the customers who want to have a good dinning experience with friends. But we were inappropriately abused and threaMoretened by their misleading menu. I felt so disappointed with the manager and owner who could not resolve this to our satisfaction. Naturally, we all chose to go elsewhere. Who wouldn’t? Don’t waste your money on this restaurant. Unless you enjoy being bullied and humiliated. There are plenty of other great eateries on Pönsonby Road and most have courteous and friendly manager and owner.

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8th February 2014
4 star rating
We arrived without a booking on an extremely busy Saturday and somehow only managed to wait 5 minutes for a table. Looked like we were going to have to wait an age for our orders to be taken, but luck struck again and we were blessed with an efficient waiter.

We ordered the coriander and chili ribs, which lacked a bit of flavour however, they were so tender! Our main to share was the Goat Curry. Seems that Lady Luck was with us again, as it was fantastic! Simply melt in your mouth meat in a flavoursome gravy. OMG BIG TIME!

My cocktails were tasty, spiced lychee and miss Saigon. Seems like a very trendy place for drinks.

Safe to say that we will be back for the goat curry!

Visited January 2014

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6th February 2014
2 star rating
Service was great, the waitress was attentive and kind, and not afflicted by the arrogance that some of the staff are known to show. She suggested a wine that we both enjoyed, and things were looking great.

The food however, was a different story. For a restaurant that portrays itself as fine dining in Asian cuisine, it was anything but. We ordered the pork belly first to share, for $28. It was nice, but nothing special. The meat wasn’t the best quality, and there were only five small-ish pieces making it hard to recommend.

The red curry we ordered second. We couldn’t even finish the meal, only making it halfway through before asking the waitress to pass our comments on to the chef. The curry sauce was so over salted it was inedible, while the meat was fatty and tasteless, and added nothing to the dish.

The waitress returned the dish to the chef, with our expectation being that something had run amok in the kitchen. The chef believed it to be fine. A sad reflection of the food quality.

I never expected a discount, or even a replacement dish. This is also the first time I have ever posted a review of a restaurant. I will not be going back, for $30 a main you can find a lot, lot better.

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28th January 2014
4 star rating
A group of 3 walked in on a Friday evening – no wait and served immediately by a friendly waitress. We ordered drinks and appetizers – I recommend the prawn cakes and quails eggs which both hit the spot. For main I ate the heart of Palm salad which i could not recommend enough! Unfortunately one of the only negatives was the fact that my friend (who was unable to finish even a third of her meal) was not able to take her leftovers home. A silly rule that makes this place seem more pretentious than it actually is. Stick to serving amazing food – the rest will take care of itself! You should go here!

Visited December 2013

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15th January 2014
1 star rating
Absolutely appalling.

The service was haphazard at best and rude at worst. The food was average with everything tasting the same after about the 3rd dish……… Chilli with a side serve of chilli! Does the chef not know any other flavour?

We ordered the $60 pp banquet for 8 only to be told we couldn’t select from the menu and the chef would decide what was served.

I will commit this restaurants name to memory and ensure that I never set foot in here again!

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9th January 2014
5 star rating
Unexpected ‘Ladies Lunch’ – I was working in the area but my friends were on holiday so I suggested somewhere close as I had to return to work.
Sat outside in the sunshine and enjoyed an assortment of Wok Fried Squid, Papaya salad and Pork Belly with lovely Brown Basmati rice. Everything was delicious – the Pork Belly “to die for”. Each dish was accompanied with a delightful sauce. The combinations were perfect. Staff extremely helpful and attentive – suggesting we start with a couple of dishes and if still hungry can order more. Finished with a delicious “Happy Ending” of Lime-Papaya Meringue Pie.
Definitely want to return soon to try other dishes and some of the cocktails which sounded exciting.
A definite must to try when in Auckland.

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24th December 2013
5 star rating
Exciting, fun and vibrant – and that was just the cocktail list! We had an excellent night there recently and thoroughly enjoyed ourselves. Maybe it was because of the interesting cocktails before dinner but the place seemed to be all go. The food and the service were all spot on – and even the staunch kiwi bloke that I am managed to enjoy some dishes I wouldn’t normally, I loved everything that came out from the kitchen. And man it was fast service for a packed night. All in all everything came together perfectly. Thanks for a great night guys, I will be back.

Visited November 2013

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18th December 2013
1 star rating
If I could give this experience less that one star I would.

The food wasn’t bad, nothing to write home about though.

We were reminded at every opportunity that we needed to leave by 8.15pm, even though we had not finished our drinks.

If you are after excellent food and a good chat with friends or family avoid Mekong Baby like the plague.

If however you would like to be rushed through your meal and treated by the wait staff as an inconvenience, this restaurant is right up your ally.

We will not be returning.

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13th December 2013
4 star rating
Had a dinner at Mekong Baby as a Christmas celebration with friends. The food was delicious, lots of it, and really enjoyable. However, was unaware of the 2 sittings when I made the booking until the restaurant rang me back advising me of this. We made our booking for 6.15pm, had a delicious dinner but was always aware of how we had to leave by 8.15pm. Food arrived very quickly probably due to this. Apart from that, Mekong Baby is a great restaurant and will go there again, but will book for the 8.30pm sitting.

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27th November 2013
1 star rating
This was the second time and last time we will be going to Mekong Baby, I was reluctant to go as the service was very average the first time around. There was a group of us and someone had booked so we went. We had a table upstairs, there was 10 of us. The waiter was so rude, did not want to be there and thought far too much of himself. Everything was hard, it was like we were putting him out just being there. A dish arrived that my partner did not order and was bought up by another waiter. We said that was not what we ordered and so it went back to the kitchen. He then came up and told us we had ordered it and that it would be sent back to us. It arrived 10 minutes later to the table cold and it was on our bill at the end of the night. He was so rude to us I asked for his name – John (not sure if that is his name or not, maybe ask not to have John serve you if you go. Food was only OK. I mentioned my experience to a guy at work who had the same experience with the staff, maybe he was served by John as well. The service was appalling and the food was very average.

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6th November 2013
5 star rating
Walked in by chance on Friday afternoon with a client from Brisbane. Each mouth full was a treat. The flavors and taste sensations were divine. The sashimi was to die for. The atmosphere and service were spot on. We will be back asap.

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31st October 2013
5 star rating
Twice in one month, two totally different occasions and both absolutely superb. Early October, private room booked, birthday celebration planned, 10 guests and not sure what to expect. Started with cocktails at the bar so many choices and all of them great, love that chilli in a cocktail, only way to start the celebrations! On to the private room and dinner – subtle flavours, sensational tastes, hard to decide what was the favourite – 10 people we all had our own. Mine – prawn, sticky pork and mango salad, very hard to beat that combination, prawn cakes with sweet chilli dipping sauce, you can forget any other cake you have ever had – so flavoursome. Other raves from the birthday group were crispy chilli spiced lamb ribs with coriander, fire chicken, goat curry, and the kingfish sashimi. Service was superb, dishes served without interrupting the flow of conversation, friendly and informed staff – great suggestions made on wine matches. Thank you Mekong Baby for making a special occasion even more special and lots of fun.
The second visit, yesterday, a business lunch. Staff realised we were working and didn’t intrude other than to take orders, bring our orders and let us get on with it quietly.
Yum we got the work completed over prawn cakes -again!
Wagyu beef and Lemongrass, Crisp Rice Flour Crepe with tempeh, mushrooms and chilli jam. I realised this time just how substantial the portions are at Mekong Baby, it’s a great feed.
In summary a perfect spot for a night of fun and celebration, and also a quiet business lunch, well fed and watered on both occasions.

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31st October 2013
5 star rating
This was fantastic dining when I went there for my birthday. Not only was it authentic food with great atmosphere, the food was fresh, fast & delicious. Great wine & cocktail selection, great service, highly recommended.

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25th October 2013
5 star rating
Just one word…..WOW! Went to Mekong Baby last night with 5 of my friends. We booked for the 6pm seating and were taken to our table by a very friendly hostess. I had heard about the lets eat menu and asked our waiter what was involved. He perfectly described the menu and even changed some of the chefs selections to accommodate my pregnant friend. The food was amazing and came out at a steady pace, the staff always informing us of the dishes. The pork belly was to die for! Then the curries arrived which we just managed to squeeze in. The food was perfectly matched with a dry riesling as suggested by our waiter, a great night out finished with a fabulous coconut sago. Will be back!!

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23rd October 2013
4 star rating
Cheeky girls night out!!! Toss up between Mekong Baby or Blue Breeze, and cocktails won in the end. So we headed down to Mekong Baby arrived around 8:30pm to find the place absolutely chocka!(Saturday night) So we played it smart and put our names on the waiting list and then proceeded to camp out at the Cocktail Bar… the great décor and ambiance was electrifying, sipping on our sublime drinks we scanned the room for eye candy…. And Oh boy :) even the staff were good looking…eventually we were seated and tried some of the sharing plates the food was really good (and we are fussy chicks!). Thumps up guys! This place has a great vibe and we’ll be back….

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23rd October 2013
5 star rating
Went for dinner to Mekong Baby last night with work friends. Service was friendly and efficient, drink orders taken quickly and served soon after. “Highlights” We had the betel leaf crab and pork rolls for an entrée – they were both divine! Followed by the Green Papaya salad and a duck salad – both brilliant. Stand out dishes of the night were the Caramelized Pork Belly dish and the Goat curry – lovely tender and very tasty…Great food, lovely restaurant and great service. Would definitely go back.

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20th October 2013
1 star rating
First and last time at Mekong Baby! Went with friends last night (4 of us) for a 6.30pm booking. The atmosphere was buzzing, albeit noisy. It was not until we were seated at our table that we were told it was re-booked for 8.30 – there was no advice on this when the booking was made. Had we known at that stage we would not have taken it. Finished dinner and heading home on a Saturday night at 8.30pm is not something we do. On the recommendation from our very helpful waitress we ordered 3 appetisers, 3 mains, bread and rice – a perfect amount, and very tasty but because EVERYTHING arrived at once we had dishes piled on top of each other and we found it difficult to manoeuvre the dishes to share the food in the way the waitress advised that “things were done here”. Some of us still had wine in our glasses when what appeared to be the head waiter approached our table and TOLD us we had to vacate the table for the next booking. Unfortunately his people skills (or lack of) came through loud and clear – we felt like naughty school children being sent out of class. Needless to say we were less than impressed and it was unfortunately the young girl at the desk who took our money – $264 for a 2-hour wonder – who took the brunt of our frustration. We won’t be back – none of us – and won’t be recommending to any of our friends who also like fine dining.

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18th October 2013
1 star rating
Extremely poor service! Staff made mistakes but didn’t apologize.
Then I saw staff talking among themselves, rolling their eyes, pulling funny faces and talking about the customers they were serving. Unacceptably rude!! And the fact that the restaurant was so busy and they took their time to catch away….

Food- I had better! All of 8 different dishes we had, only one was great. The others were so average…

I had two cocktails, and they tasted like juice… Very disappointing.

Will never return!

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25th September 2013
4 star rating
I arrived at mid day for a quick lunch, and already the restaurant was filling up. Had a delicious Papaya Salad..a recommendation from a staff member. Was not disappointed. Amazing flavours in this salad! Was tempted to have a lunchtime cocktail…some delicious cocktails on the list, and several tables were ordering them! Next time for sure… Great friendly staff, fast service, and delicious salad..I will be back for more soon.

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22nd September 2013
1 star rating
I ‘dined’ at Meekong Baby last night for a friend’s birthday dinner. There were about 10 people at our table and it was a busy Saturday night. The atmosphere was brilliant and the food that did come out was absolutely divine. Everyone at my table enjoyed their meal and had a great night.
However, my meal of Lamb Shoulder of which I was really looking forward to, never arrived. As the meals all come out at different times, I just assumed it would be coming and initially didn’t want to cause a fuss. My side salad of Iceberg Lettuce hearts arrived so I picked away at that waiting for my meal to arrive. When everyone else had nearly finished their meal, I asked the waiter if mine was coming. He looked confused, came back from the kitchen and said that it hadn’t been cooked but it was definitely coming now. There was no apology. 30 minutes later it still hadn’t arrived. I asked another waiter about my meal. He seemed shocked and very apologetic. He said he would do his best to find out what was going on. He never came back. The first waiter came back 20 minutes later and informed me that the kitchen had cooked my meal and it had been taken out. But I’d never seen it. I expressed my disappointment and dismay. He came back from the kitchen again and finally told me that it the meal was not coming. The waiter still did not apologise and took no responsibility. It was now 10.45pm so it was a bit late to order a new meal. My table was almost ready to leave!
On paying, I asked to speak to the manager. I informed him of what had happened. He briefly said sorry and let us have one drink off our bill…but only because my partner asked.
All of this was made so much worse due to the fact that I’m 5 months pregnant and by 11pm all I’d had to eat was a lettuce salad!
My Mekong Baby experience was a sorry letdown.
I ended the night, satisfying my hunger at Burger Fuel.

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Fleur

1

15th September 2013
1 star rating
We randomly thought we would try this restaurant, seated and orders taken. Two of us got our meals and then finished our meals, at least 10 mins after the two of us had finished, the third finally got their meal with no apology from staff. As we went to pay we were then told that the meals came out at ‘chef’s pace’, we were left to pay over $100 for meals that we could not sit down and all eat together. Disappointed. Never again.

Visited August 2013

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Joni M.

20

6th September 2013
4 star rating
We arrived at 7.30 on a Thursday without a reservation, and the very nice and helpful waitstaff put our name on a list. We eventually got a table around 8.30 after two drinks at the bar, which was absolutely fine by us. We ordered all small dishes, 4 plates + 2 desserts between the two of us was plenty. Highlights were the trevally sashimi with coconut cream and the panacotta dessert. Excellent service and setting.

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26th August 2013
4 star rating
We arrived Thursday night @ 6.30 hoping we might fluke a table. The restaurant was fully booked but we were able to sit in the bar. This was a great choice , the menu is the same , the atmosphere was very buzzy , ambiance an easy 9. Standout dishes were the betel leaf entree and the pork main , stunning flavours. Even for such a busy place we found the service faultless , the very tall wine guy of Italian descent was charming and attentive.

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Jo

2

24th August 2013
1 star rating
We really wanted to try Mekong Baby but have pretty much given up after the terrible customer relations. We tried at least five times over several weeks to make a reservation but could never get through to a person. We left a message with our booking details, one month in advance, and assumed we would be ok. On the afternoon, we popped in to check all was ok and we’re informed ‘no, if you didn’t hear back from us, you don’t have a reservation.’ We asked why it was seemingly impossible to book, and why our message one month earlier had not been received and acted upon? The arrogant male we spoke to just shrugged and said sorry they’d been having some problems. We asked if we could double check whether our reservation had indeed been made, and were told ‘no sorry, our reservations guy is not here and only he can check.’ How blooming ridiculous and how completely arrogant! I have to say with such a non- customer centric attitude, we’re giving up on Mekong Baby and spending our money elsewhere where the service is better.

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15th August 2013
2 star rating
We three decided to try out this relatively new restaurant for our most recent girls’ catch-up night.
On phoning to make a reservation we were informed that Mekong Baby operates a two sittings per night policy and we were given the choice of arriving at 6 pm or 8.30. 8.30 is later than we care to dine on a week night. 6 pm is too early given the need to navigate the rush hour traffic and search for parking (very difficult) in Ponsonby. A reservation time of 7 pm was agreed with the person on the phone who made it clear that we would need to vacate our table at 8.30 and we would be welcome to arrive early. Keeping this in mind we managed to arrive at around 6.30 pm.

Upon announcing ourselves to the maître d we were reminded of the requirement to leave at 8.30. The waitperson who attended our table reminded us of this also and continued to mention it at every opportunity during our time there. This message was repeated at every interaction with staff. We lost count of the number of times we were told when we had to leave and, during the evening (if you could call it that) the departure time was advanced, firstly becoming 8.15 and then, at 8.10 we were told our time was up and the bill was plonked on the table. We hadn’t finished our drinks and were told that we were welcome to take them to the bar but they needed the table, thank you!

I deplore restaurants where the diner is left dangling through slow service. No problems here with Mekong Baby. The service was pleasant, efficient and lightening fast. Our first courses arrived within 5 minutes of placing the order and dishes were removed while we were still eating. As we queued at the cash register to pay we noticed three other empty tables in the dining area we were in and no-one appeared to be waiting for them, or arriving. Curious!

The cash register space is squeezed between a table and the counter and wait staff were constantly Morepushing past us. There is a way of saying ‘excuse me’ that really means, ‘get out of my way’. By walking an extra two or three paces they could have walked around the table and avoided the crush.

We enjoyed the food and the décor was modern and stylish (but with no reference to Asia). We were not given an opportunity to have desert.

We are regular restaurant attendees and not naïve. We understand that a restaurant table is a revenue generation centre and they do not make money by having people linger over a glass of water. There are subtle ways of moving patrons on. There is nothing subtle about Mekong Baby. From the time we arrived we felt rushed and uncomfortable. The insistence on timekeeping and repeated reminders became unpleasant and we felt unwelcome. We did spend $200 in an hour and a half! I think Mekong Baby needs to understand that there is more to running a successful restaurant than the food and décor. There is a reason it is called the Hospitality Industry. In Auckland’s highly competitive dining scene there are many restaurants where this is well understood. The Mekong Baby experience is one we won’t be repeating.

We took ourselves elsewhere and spent another $100 on deserts and drinks. Mekong Baby could have had this revenue if they had tolerated us just a little longer.

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12th August 2013
5 star rating
I went their for the first time for lunch with a friend and I have to say was ‘blown away’ by the food.
We had Kingfish Sashimi which had the most amazing sauces drizzled on top; hot & sour; deliscious. Then we had the Lamb Ribs which were so unique in that they had their bone in at the end of the rib but otherwise the meat was completely off the bone and encased & crumbed & came with a spicy dipping sauce; melt in your mouth; devine! Following this we had the Goat Curry which was sublime; lightly spiced but the most amazing curry sauce. We didn’t drink any alcohol as she had to go back to work but all 3 dishes were so memorable; I can’t wait to go back and try some other dishes. Only problem with this place is it is very hard to get through to the restaurant by phone to make a booking!

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5th August 2013
4 star rating
Went for dinner early on a busy Saturday night with a large table of 8. No one was prepared to take the lead and order for the table so we left it to the kitchen and went for the $60 trust the chef.

Was great value for money, we couldn’t believe how many dishes we got and there was plenty for everyone! great way to try lots of different things.

Betel leaves and quail eggs were both yummy, squid was fantastic. Kingfish was delicious.

Papaya salad was yummy, but spicy and nothing exciting. Pretty plain, wouldn’t order again and would have been great if it had come out with the pork.

Table all declared the Pork Belly as the best pork they’ve ever eaten. Was delish!

Fire chicken was just that “fire” and over half the table were unable to eat it so odd choice to give a table. Those who liked the heat enjoyed it but also said it was far to spicy and would have preferred something else.

The green curry was nice but needed more flavouring, the sauce was slightly watery. Have had better curries in Thai restaurants.

Service was some of the best I’ve experienced, nothing was too much trouble and wait staff were able to answer all our questions for the kitchen.

Drinks are pricey, $10 beers is steep. Over all it was a great night, keen to go back and try the cocktails and have pork again!

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3rd August 2013
4 star rating
Went for lunch with a couple of friends Friday – great food and service and getting a table was no problem this place is big so plenty of seating busy kitchen full of chefs going for it – the only thing I thought was a bit on the nose was the $10 draft beers .

Visited July 2013

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29th July 2013
5 star rating
Busy Friday night, a large group, our own fault for a mistake on booked time. But they accommodated us until a table came up.

Superb food, beautifully displayed, a wonder to eat.
Superb service, probably even better than that, from the highest to the lowest, nothing too much trouble.
Great ambiance and warmth, would go again in a flash.

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Sam

1

28th July 2013
4 star rating
Dined recently on a busy Friday night. The food was excellent value for money and service excellent. Quick with the meals. Waitress accidentally cleared a half drunk cocktail and they were more than happy to replace it without any arguments etc.. Very obliging staff and very yummy food and cocktails. Great quick meal with friends.

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25th July 2013
5 star rating
Went to Mekong Baby for first time last night a group of four the early sitting. Excellent fusion food, attentive staff, busy atmosphere, unpretentious! Loved it! Great menu and cocktail list. Will definitely be back but will go to the later sitting so can stay longer to try more of the cocktails The Miss Saigon was so good! The servings were generous and the Sago pudding was to die for!

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25th July 2013
5 star rating
We had a great evening at Mekong Baby. The floor staff are well trained, friendly and efficient and we felt very welcome.

The food was excellent, including a fantastic green papaya salad with peanuts and prawn floss, a beautiful goat and coconut curry and spicy lamb ribs. The servings are quite generous so we couldn’t do justice to the menu. I want to go back to try the slow cooked lamb shoulder and the prawn, pork and mango salad.

I wasn’t keen on the fire chicken, it seemed one dimensional to me, but my companions liked it.

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22nd July 2013
5 star rating
WOW
Dined last night this was superb
Great Decor
Great Service , although a little glitch to start with
Wine prices at realistic pricing levels
Dined on Vietnamese Roll, starter a superb fresh spring roll filled with crisp veggies and marinated chicken great dipping sauce
Main was Spicy Chicken which on staff members recommendation was very spicy, the chicken strips were not spicy but the salad with its Asian dressing was too die for , hot and spicy , could have eaten it all night magnificent fusion
Dessert on staff recommendation was sago pudding , again superb served cold with little toppings and ice cream
Great Coffee
All in all excellent

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22nd July 2013
5 star rating
We tried Mekong Baby for the first time on Saturday night, a group of us that enjoy great restaurants a lot…….all I can say is wow !! what a fantastic atmosphere, the food was outstanding, some of the best fusion I have tried, the great service made for a truly unique experience, we will definatley be back :-)

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17th July 2013
5 star rating
Wow. The food was sublime.

We thought we would give it a whirl as it was once upon a time not so long ago our regular haunt – GPK. But owner Dom has completely reinvented this restaurant, hired mostly new staff, but kept his star chef Ben and the result is stunning.

The décor, staff and ambience are all fabulous. But there’s no doubt who the real star is …… the food. It’s just divine. Mind you the cocktails are pretty amazing too I had Rum Sun it was smooth – best cocktail I’ve had in years.

Dishes come out as they’re ready and are generally shared and its all the more exciting for it. You get to taste a wide range of delicious dishes. Asian fusion from along the Mekong River – the menu combined a variety of exotic styles including curries, divine roti, Chinese, Thai, Vietnamese and Cambodian dishes (and probably more)

We had the pork belly – absolutely to die for. Goat curry WOW so tasty, lamb dish – very tender super yummy and beef along with prawns, and Vietnamese rolls (all fabulous) and not nearly enough roti (order double it’s so tasty).

It was a Tuesday night when we went and it was packed and deservedly so. But we got a table straight away.

The powder room is quite something too by the way ladies.

We’ve recently eaten at Jervois Steak House, Cibos, Industry Zen, Euro and would have to say we enjoyed our dinner here the most by far. But we paid a good deal less.

The prices are reasonable – hopefully they’ll stay that way and we can eat here often. Mekong Baby is quite sensational – we’ll be back.

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7th September 2013
4 star rating
OK – let me first state I’m a fan – having been four times now. But went last night (two couples) and was disappointed…and very annoyed. The food was still excellent but MB is starting to suffer from its own success. Went to the 6.30 sitting and it was like being ushered into cattle yards. Ordered 4 entrees, 3 mains and a couple of sides…and they were all delivered at the one time. When we asked for the procession to be slowed down we were told “Well, that’s how it comes’ – there was not a single inch of spare space left on the table…even the waitress exclaimed ‘Heavens, Where am I going to fit this next plate’. And the waiter asked us on at least 4 occasions – in rapid succession – if there was anything else he could get us…code for “OK – you’ve eaten now can you get up and go…please’. If I was there with clients (which I have been in the past) I would have been furious….and the bill arrived before we even received our desserts. For the $400 price tag it was an exceptionally expensive takeaway meal.

A great concept, different flavours and dished from along the Mekong River. Food was excellent, and variety very good. Large servings and, if you are a fan of spicy, you wont be disappointed. Impressed enough to re-book for a 5 person client luncheon. Recommended

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