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KiwiYo – Self Serve Frozen Yoghurt

3_half star rating
33 reviews

Cuisine: Desserts / Bakeries, Ice Cream / Gelato

95 Tamaki Dr
Mission Bay
Auckland City
09 521 6996
 

Hours:

  • Mon – Sun 11am – 11pm
  • Price Range: Cheap, Under $15
  • Parking: Free Off-Street, Free On-Street
  • Good For Children: Yes
  • Outdoor Seating: Yes
  • Meals: Dessert

KiwiYo is the latest addition to the Mission Bay Promenade. Offering delectable self-serve frozen yoghurt treats.

Serve your own frozen yoghurt into a cup or cone, add your choice of 54 delicious toppings and pay by weight.

KiwiYo frozen yoghurt is a delicious healthier option frozen dessert with the health benefits of probiotics and live cultures.

It’s a fun experience for the whole family.

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33 Reviews for KiwiYo – Self Serve Frozen Yoghurt

Dezley

2

23rd September 2013
5 star rating
I have been trying out all the new fro yoghurt places.
Yoghurt Culture is the worst the fro yo tastes bitter, like the taste in your mouth when you do a sick burp.
Yoghurt Story is not as bitter tasting, but they have dumb toppings, mostly all lollies
Kiwi Yo is by far the best, their fro yo tsates like ice cream, they offer the bitter or tart yoghurt fro yo as well and they have way better toppings, like cream and custard and fruit and lollies and syrups.. Everything is covered as well for snotty kids who cough all over stuff
Guys, there is only one TRUE fro yo place and that’s the one all the others are trying to copy… Kiwi Yo
all the way
IMO

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1st August 2013
5 star rating
IM ADDICTED TO KIWI YO !!! It’s to die for haha. I go there nearly 5 times a week. It’s sooo cheap and there are a variety of flavours and toppings to choose from :) The staff are super duper friendly. I tell all my friends and family about it, and.. What do you know? THEY LOVE IT ! :)

Visited January 2013

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Paris

2

28th July 2013
3 star rating
I visited the botany Kiwi yo and the staff are always friendly. Lots of people enjoy Kiwi yo, although its pricey where else can you get frozen yogurt in Auckland cheaper?. The frozen yogurt itself is a little disappointing as the flavours seem very creative but when you taste it , it doesn’t taste as nice or as true to the flavour stated.

Visited June 2013

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20th July 2013
5 star rating
Not sure what some of these reviews are on about as I have been 3 times now and LOVE Kiwiyo. My new favourite desert place, staff upbeat, great toppings, yoghurt tasted amazing. Cant wait for next time..

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23rd May 2013
1 star rating
Talk about over rated! what a huge disappointment this is not frozen yoghurt, it is translucent slime that is over priced. Think I will just go buy a Mcflurry next time I want something similar. Visited the Takapuna store hoping it might have improved, but just as bad.

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21st March 2013
2 star rating
I went back to kiwiyo the other day to take my son there as a treat even though I told myself I would never go back after my first experience. I must say, they have totally improved with the toppings, thank god but still this is not real frozen yogurt. I’m from the states and grew up eating frozen yogurt and this is a cheap, wanna be, icy, tasteless version! The different flavours do not even taste like what they are supposed to and it is way over priced. Yogurt story in the city is real frozen yogurt, go there it better yet just go a couple doors down to movenpick! Get it right kiwi yo or don’t call it frozen yogurt!

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17th February 2013
5 star rating
Had my first experience at Kiwiyo about a year ago and I’ve regularly been taking my friends and family there for dessert ever since. It’s an amazing place to go to. Staff are friendly and helpful, the place is colourful and welcoming, prices have been good, apart from the first time I went when I was a bit greedy and it got to $8 which is still pretty cheap in comparison to other places in Auckland. In my honest opinion the only thing I’d complain about would be the line which gets quite long from time to time, but I guess that’s what you have to expect when a company is as successful as this one is with it’s great tasting yoghurt, especially on hot days. Even so, the wait is worth it, the yoghurt tastes great. All I have left to say now is that the people whose negative reviews about it that I’ve read are either delusional, attention seeking, always negative, or have a very strange view of life. This place is fantastic, apart from the line that I mentioned before and even my two extremely fussy nephews absolutely love it.

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12th February 2013
5 star rating
All POSITIVE at my end and also check out the latest article on this company on NZBusiness FEB issue. Goes to show how this place is completely into giving it’s customers an authentic experience via great customer service & an excellent product. Other self-service places don’t even come close at this stage. http://www.themarketin…

Visited January 2013

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Kate

3

29th January 2013
1 star rating
So bad! Loads of toppings but nothing special. The ‘yogurt’ does not taste like yogurt at all. Just tasted like sugary ice. The sign on the machine said that mine was cookie dough but it came out purple! Not a good experience.

Visited May 2012

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28th January 2013
1 star rating
Horrible! There is no way it can be classed as frozen yogurt. Agree with many others who have been to the original chains in the States such as Yogurtland (which Kiwi Yo is trying to be like) and this place does not even come close. All the flavours taste artificial and you can’t taste yogurt. Even the ‘plain’ flavour does not taste like yogurt (weird). I couldn’t say it tasted like flavoured ice cream either. Nice idea to try and set up this a chain like this in NZ but the owners really need to improve it.

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30th November 2012
2 star rating
Nice staff but unfortunately, yoghurt doesn’t taste like yoghurt at all. Too fake tasting and probably not very good for you…

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Sarah

17

24th November 2012
4 star rating
Delicious! Okay, it may not be that ‘healthy’ for you, but it’s a nice treat to have once in a while when in mission bay. There are lots of different flavors and toppings, personally enjoyed the vanilla. It’s reasonably priced. Only annoying thing is that the store is small and a bit cramped and busy but I guess that’s a good thing.

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10th October 2012
5 star rating
This is a fantastic place to take your kids, my sons 4 and 9 both thought this place was heaven, they loved it and are begging to go back already, the kids loved that this was a self serve shop and loved using the icecream machines, and picking their toppings which there is just so many too choose from and then to pick their sauces and make it all them selves was the best treat ever. They loved the chocolate icecreams they chose, and my mango mixed with vanilla was delicious. i loved the toppings and sauce and thought this was a novel idea to be able to make your own icecreams, the shop is inviting, the colours and many choices is fantastic, love love this shop, and it is now my sons favourite place, we will be back for sure. If you want to impress your kids bring them here.

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4th October 2012
2 star rating
I guess this place is trying to mirror the US chain, Yogurtland and look wise, they don’t do too badly. However, the yogurt is pretty icey and bland. Even the different flavours don’t really taste different. I asked a staff member how to use the automatic coffee machine, she was pretty clueless and a little unfriendly. I was pretty disappointed having spent almost $7. Probably won’t be back. Will probably stick to my bucket of Tip Top Ice Cream Yogurt.

Visited March 2012

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6th September 2012
2 star rating
Great location, shop outlook and display is excellent, huge variety of toppings, friendly service.

I gave it only two stars because it lacks the basic requirement of any frozen yoghurt store:

Frozen yoghurt needs to TASTE like frozen yoghurt.

Having been impressed all the way up to the point when I sat down ready to dig in, I was utterly disappointed by the time I took a second spoonful of what was essentially, a blend of artificial flavouring and sloshed ice.

It’s not enough just to have a shop located at the heart of mission bay with pretty lighting and decor to attract teenagers. The very product that this place is selling needs to taste GOOD.

Probably a good idea for the owners to check out the other froyo stores in town to see what frozen yoghurt really tastes like.

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5th September 2012
5 star rating
Excellent Service. Was fun but would definitely recommend that they keep changing the menu, yogurt etc etc often depending on seasons.

5 stars because there was absolutely nothing to complain about and good service.

KIU!

Visited July 2012

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5th September 2012
5 star rating
I was highly impressed by the cleanliness of this store. During our time there we noticed that even though it was quiet the staff were all cleaning!

I tried the vanilla and strawberry yoghurt which was delicious. I didn’t overdo the toppings and only added a few as I wanted to enjoy the yoghurt instead. It was a unique taste! I really liked how you could sample the flavours instead of having to commit to a flavour which you haven’t tried. They also allow you to sample flavours even if you don’t intend on buying any at a small cost of $2.

They had great staff who were all very helpful and friendly.

They also had a fun webcam which allows you to take pictures of you and your friends. I believe the photos gets uploaded onto their Facebook page.

Overall a great atmosphere and experience!!

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Mija T.

18

31st January 2013
4 star rating
I am never much for humble pie but i was dragged back to this store by an enthusiastic friend of mine after a really lack luster first experience. Well i am happy to give credit when credit is due and KiwiYo have totally upped their game. The service was super attentive and up beat, the new layout made things faster but the product which i first didnt like when they opened was super tasty this time around. I agreed before about the product being sugary & non yogurty but i tried the fruit flavors and the plain and they both had a nice yogurt tang. Practice makes perfect and im happy to say they are now on the right track. Ill be back.

Visited June 2012

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20th August 2012
5 star rating
What a yumy ice cream, and there are so many variety of toppings, candies, sauces and all the extra yummy things we can add to the ice cream…. I really love it!!
I would go everyday for dessert, but gotta watch the extra pounds, and I can easily go crazy helping my self on the self service….
Will keep going back, its soooo gooood!

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7th August 2012
5 star rating
Wow, what a brilliant, yummy place this is! Helpful staff offered me free-tasters of frozen yoghurt/ice-cream, as they’d just changed the flavours over.

SOOOO yum! The variety of toppings is just so good. I especially enjoyed combining soft, juicy pop-in-your-mouth berries, with crunchy fudgy bits, and a sprinkling of nuts, with a good dose of choc-crunchie-bar bits, jaffas, and… so it goes on.

An absolute treat, and I managed to keep the price under $5 for the lot. (I chose a medium sized cup).

Definitely a favourite place for a sweet treat. I told my partner to bring our daughter down for a treat, and he reported that she was in seventh heaven in that place. Her eyes were popping out of her head with wonder!

Visited July 2012

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Josh

1

27th June 2012
5 star rating
Had KiwiYo for the first time the other day and being from America, all I can say is WOW!!!!! Just as good as what you find in the US! And their american product….Shit! Amazing!!!!! I tried that Movenpick up the road and that other Story Yoghurt place man, I could only eat there once because it was so freakin expensive! KiwiYo all the way!

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10th June 2012
1 star rating
So so disappointing. Not good quality froyo with fake tasting flavours, a terrible choice of toppings, like fruit strait out of a can, and budget cereals, and way way way overpriced. A great idea to take on the self serve froyo store that is so popular in the US, but it could have been done so much better. Either do froyo properly, or just stick to ice cream.

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14th May 2012
5 star rating
Had to share my experience .. something alternative to ice cream , found Kiwiyo to be a great place to go to for YOGURT NOT ICECREAM . Delicious and different flavours , loved the toppings bar – my favourite , condensmilk over cake batter YOGURT. The staff are helpful & friendly , the shop is clean and well maintained, been spreading the news everywhere. YOU have to try it for something different .

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Suga

2

14th May 2012
2 star rating
Will be my 1st and last time!. I was sooo disappointed from the first taste. Tried the mango and cherry frozen yogurt It tasted so artificial. Way over priced!!! I’ve been to a few of these places overseas. Doesn’t even come close. But looks attractive from the outside, guess its good for kids and teeny boppers.

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Brad

1

9th May 2012
1 star rating
Mate this shop is only good for the kids and teenagers! We went there to try it. Im a frozen yoghurt addict. Trust me, it has no yoghurt in it. Product quality sux. I will never go there again or reccomend it to anyone who knows what is frozen yoghurt. Its simply ice , too much sugar and artificial flavours.

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5th April 2012
5 star rating
When i walked into Kiwi Yo for the first time i was amazed at all the colors everywhere and the sounds of people laughing, A friendly staff member came up to me straight away ( she could probably tell it was my first time) and she instructed me how to do everything. i love how everything is self serve and such fun! I never thought having Frozen Yogurt would be so awesome! it was so cheap! I will definitely tell all my friends about this place I love the concept and how there are so many toppings available it tasted great I would recommend it to everyone!

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3rd April 2012
3 star rating
First time trying a self service frozen yoghurt store. Wouldn’t really want to go back unless friends decide to go there as it’s a bit over priced and the toppings aren’t that awesome even with all the variety. It’s also a bit out of my way for me. Service is good as the staf is friendly and helpful, nice of the manager/boss to give us a free sample of one of the flavours the first time we went there.

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Sol

1

23rd March 2012
1 star rating
OMG! Disgusting!!!! I was sooo excited when I saw this place as we had just been to America and we could not stop going to the famous “Yogurtland” over there….We thought this would be similar but it wasn’t!
Way overpriced….canned fruit and the taste of the yoghurt was horrible and artificial….not a nice experience :-(

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Taina

1

21st March 2012
5 star rating
I was extremely happy with my KiwiYo experience.

I walked in looking confused as it was my first time there.
The lady who worked there immediately came up to me and explained everything

After choosing chocolate yoghurt topped with nerdy nerds, and hundreds and thousands, and sherbet, and chocolate chips – I was ready to pay what i thought would be the expensive transaction.
However it was only $1.90 ! I was amazed! I thought frozen yoghurt (especially in Mission Bay) was really expensive – especially with all the topping options – I’ve never seen so many in my life!
The location is the best – right infront of the beach.

I thoroughly enjoyed the whole experience and highly recommend it :)

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5th March 2012
1 star rating
I bought a Deal Voucher for $6.00 worth and today, when I tried to redeem it, I had the most terrible costumer service ever. I just wanted to know how to use the voucher the best way, and baby, they had a problem with me not wanting to pay additionally. I was really almost shouted at and the young girl behind the counter was clearly not interested in helping me, if I didn’t intend to spent more money, than the coupon was valid for. Anyhow if the frozen yoghurt would have been nice, probably I wouldn’t be writing the lines, but compared to New York and the rest of America, what they call Frozen Yoghurt, disgusting, the flavours were completely artificial and the additives they must put in there recipes just awful. If anybody out there wants quite good Frozen Yogurt, they sell some at count down, look for the black and orange container, pretty nice.

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4th January 2012
5 star rating
Kiwiyo was not difficult to find at Mission Bay, the glowing white sign is hard to miss. We saw it on our way to the fish & chips shop, and decided to get some after. From outside, the place looks great; there was a TV up the front showing a few of the deals, which was unecessary since we had already decided that we would go. The inside looked neat, it was very clean and had changing rainbow neon light strips illuminating the bottoms of the walls and counters. They had an elevated pattio outside the shop with some stools and tables to sit on, as well as a few tables on the side of the footpath.

While we were waiting for other people to finish doing their own yoghurts, we were greeted by an extremely enthusiastic young girl who was extremely helpful. We had no idea how to get started, since it’s a ‘self serve’ shop, unlike other ice cream places in the area. She gave us a quick run-through of the system, and we were surprised to learn that the place actually rotates it’s flavours every week! The girl even offered us free samples of the flavours since we couldn’t decide which ones to get!

The displays above the machines were very helpful. The flavour was clearly shown, as well as ALL the nutritional information. It was marvellously presented and I was impressed. I eventually decided on getting a mixture of the caramel cream and cheesecake flavours. There were heaps of toppings to choose from, I went with strawberries, blackberries, granola, chopped almonds, and a dash of maple syrup. In the end the total purchase for five people was about $35, which was a tad cheaper than I thought it would be.

My reaction, on first bite, was to say “Oh my god, this is great!!”. The yoghurMoret was exactly as I had hoped; creamy, yet not too rich as to taste like icecream, and not too sweet. It was delicious. I would definitely go there the next time I go down to Mission Bay. Unfortunately, I was told that it was the only one it Auckland! I’m going to have to go to Mission Bay more often!

In summary, I recommend strongly recommend this place. The atmosphere there is amazing- the decor is stunning and the staff are extremely friendly and willing to help. And, most importantly the product is impeccable and good value.

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31st December 2011
5 star rating
Visited the shop , and was very impressed with the lay out , design . The tv screen’s are well presented with how to order . My favourite was the cappuccino yogurt , i did not add to much topping as i wanted to taste the cappuccino and it was really yummy . My husband and kids had the chocolate and that was equally good . The staff are helpful , friendly. A brilliant new concept to New Zealand . Would be great to have a KIWIYO here in Botany .. Have recommended to all my friends .

Well done to the owners and creative minds behind this concept .

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Cayt

1

30th December 2011
5 star rating
Loved every bite! I had the cappuccino and vanilla and enjoyed it very much. The kids have asked to go back and will definitely take our friends along for the next visit.
The variety of flavours is huge! Can’t wait to taste the banana cream pie.

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