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Gerry’s Charcoal Chicken

4 star rating
17 reviews

Cuisine: Chicken, Fast Food

4 Keys St
Upper Hutt
Upper Hutt City
04-528 6652
 

Hours:

  • Mon – Sun 10:30am – 9:30pm
  • Payment Types: EFTPOS
  • Price Range: Cheap, Under $15
  • Parking: Free Off-Street
  • Takeaways: Yes
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17 Reviews for Gerry’s Charcoal Chicken

15th April 2014
4 star rating
I get the $13 Charcoal Chicken pack and a Garlic Roll every time I visit Gerry’s and have always enjoyed it. Sometimes the chicken does seem to be a little dry but the chips are always great and have delicious seasoning. I’m always served by the same guy who, although he doesn’t go for small talk, is always efficient with getting my meal to me.

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9th December 2012
2 star rating
Wow business must really be booming for Gerry’s. We purchased a large portoin on their plate of veges which says it has roast potatoes, peas, corns, carrots & gravy. There were 3 potatoes which was absolutely pathetic and we paid almost $12 for that?!?!

We rang them to tell them we thought this was a bit mean considering this is their large size and we paid $12 fr 3 potates and some carrots, corn and peas and he told me that was what it was and if we didn’t like it, we didn’t have to go back there. He made no attempt to remedy it or keep our business. When we told him we wouldn’t go back, he said that was fine by him.

Shame because the chips there are really yummy. In summary, overpriced and not really worth it considering what you are paying. Go to Roast House instead or KFC if you are wanting chicken.

I wish them all the best and obviously they are doing so well our custom isn’t needed. What a joke!

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2nd April 2012
5 star rating
SOOOOOO GOOD! OMG!!! I remember goign here after college to get the yummy chips and over the years have also visited and its been just as good. Now that I live in Auckland it sucks but cant wait to go in over my holiday during easter break. Please put a menu up!! 5 stars :)

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a &.

1

2nd April 2012
1 star rating
Really unhappy with our meals, all at the table said it tasted funny, politely and quietly spoke to the guy working about it but was met with a less than helpful response and were told that we were wrong and it was our taste buds not his food and that we should have asked what it would taste like. We eat out often and know what tastes good and what doesn’t. We weren’t asking for a refund or anything were just trying to make him aware. My advice is get some front of house staff cause this guy clearly doesn’t know anything about customer service. Like i said we eat out alot and we will definitely not be returning there mostly because of his attitude.

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7th June 2011
3 star rating
Went there for dinner. Portion is very generous and price is good but taste is quite bland tho…

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Rachel

7

21st November 2010
4 star rating
The lunch/dinner meals are priced from $10 to $20, but generous with portion sizes and it does taste great! The potatoes are simply to die for, and their usually perfectly cooked chips with the seasoning gets anyone in Upper Hutt drooling!! The service is OK, friendly occasionally, they have picked up the slack recently though. 4* cause they taste so damn great and are quite cheap!

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Katie

1

29th September 2009
5 star rating
Gerry’s is a great place for a great meal. Keep up the good work. I’ll be back. :)

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Janis

1

29th September 2009
5 star rating
Excellent food, great service. will defiantly be back again.

Cheers

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Lucy

1

28th September 2009
5 star rating
YUM! YUM! YUM! Always great service and delicious food. Generous serves. Totally recommend to everyone – although judging by how packed the place always is I reckon everyone in Upper Hutt knows what good value and great food Gerrys has.

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Shazza

1

28th September 2009
5 star rating
Excellent service and food, great smiles, good job people!
Went the extra mile :)

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Dmoney

1

27th September 2009
5 star rating
Best takeaway in Upper Hutt imo, whatever they season their chickens & their chips with is gold, lol at the people accused of stealing, sounds like the competition to me!!!!!

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Shazza

1

23rd September 2009
5 star rating
The food is delicious but the people, well they are polite but never smile. it must be a pre-requisite for the job, if you smile don’t apply. Having said that it usually comes from management if they are sad and unhappy people then it will flow down to the staff. Maybe they only get paid peanuts so that doesn’t include a smile

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Louise

2

10th August 2009
1 star rating
Dont go here unless you want to be accused of stealing chicken in front of 20 people. Yes thats right me and my husband and a friend went here on Saturday night and decided to eat in, my husband paid for mine and his meal and then our friend paid for his meal right after his. Me and my husband got our meals a short time later then 20mins later we were wondering where our friends meal was, he went up and asked, only to be told, who are you? you didnt pay for a meal and was asked to show his receipt, the girl at the counter didnt give him a receipt so he did not have one, to this he was accused of trying to steal the food and told he would have to bring in his bank statement to prove he paid for the meal. Thats when me and my husband went round to the counter and showed them our receipt and showed that we were ordered 86 and he ordered right after us so he must be order 87, which they said they didnt have, i then pointed out the girl who served him which was only 25mins early and they werent that busy so she would have rembered taking his order. So they partially refunded him, no meal was given to him and they only refunded him for his chicken meal and not his bean salad (why would they refund him if he was supposedly trying to steal the meal?). This whole experience was completely humiliating to be accused of trying to steal a chicken meal in front of about 15 people!! they didnt even bother to check their eftpos machine to see if the meal was paid for nor did they even ask the girl who served our friend if she had taken his order. When we got home we discovered that yes indeed our friend had indeed paid for his meal!! and since he was not given a full refund,Gerrys Charcoal chicken stole from our friend and not the other way round!! I would never go back here again, and suggest they employ staff who know what they are doing il be telling everyone i know dont go there unless you want to be accused of theft. MoreI hope they go out of business as that is the worst service i have ever experienced in my life!!!!!!!!!!

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SAB

1

18th July 2009
5 star rating
Best takeaway place in town according to us.

Generous meal size suits the husband well! We love it especially because we feel like we’re getting a healthy takeaway meal with the rotisserie chicken (and you can get healthy slices of lamb or pork instead now too), yummy roast pumpkin (an extra), peas and corn (Maybe except for the potatoes – our little indulgence!).

And you should try the wedges too!!!

Service superb – always very friendly, personal and efficient.

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14th June 2009
5 star rating
what is the menu ? i want 2 ring up now and get a big feast but i dnt know the menu !

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j e

1

16th May 2009
4 star rating
The chips with the seasoning, wow. Delicious. I always make a special effort to go there just for the chips. And you get heaps.mmm mmm.

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Emma

4

16th March 2009
5 star rating
They have the best potatoes, it’s better to ring and order as they get very busy

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