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Denny’s

2 star rating
22 reviews

Cuisine: American (New), Breakfast, Burgers, Fast Food

2 Semple St
Porirua
Porirua City
04-238 2536
 

Hours:

  • Mon – Sun 7 am – 11 pm

Denny’s Restaurant – Porirua

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22 Reviews for Denny’s

2nd June 2014
1 star rating
We love to go to Denny’s, we went to Denny’s Sunday morning. To start of the food wasn’t nice and well presented and one of our meal was cold and upon complaining one of waitress was told about it but no action was taken and no one responded to our complaint so eventually we had to leave unsatisfied as we were only checked back once in 45 mins of our dinning time. Definitely we are not coming back here as Denny’s was recommended by one of our friends. We are terribly disappointed.

Visited May 2014

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25th January 2014
4 star rating
I go to Denny’s often – and did just this last weekend. It’s the place I go when I’m feeling really hungry but am not quite sure what I feel like – the menu is huge so there is plenty of choice (photo of Buffalo Winger added). Now with pizza which pretty much completes it. I don’t expect much more than what I get there – it’s not fine dining – it’s just a place to go for a good feed on a rainy weekend that is slightly cheaper than most other diners. It’s simple, hearty food that lacks finesse, but it is generally always satisfying despite the tendency of some staff to be inattentive at times (ie: the waitress who seated us just walked off when we got to the table, but the one who took our order was awesome). The burgers are quite good and have an American diner feel to them, especially the mushroom cheeseburger – I can’t help but re-enact the diner scene from “Pulp Fiction” when there! You get a good portion of shrimps in the shrimp cocktail (with bog-standard shredded lettuce & thousand island sauce); the steaks are fairly good for a restaurant of this type – they come with choices of veges, salad, fries or potato); the pizzas can be a bit wizzened at times & there is only a choice of two. Pancakes – superb! My breakfast item of choice is the Crackerjack (real fried grated potato hashbrown, sausages, eggs the way you want them, tomato, mushrooms, bacon & toast with spreads all included). It used to include a small pot of tea, but that’s now extra. I asked for maple syrup to go on my bacon and a jug was provided at no extra charge. Always a good experience. The toilets are starting to look old and used – the lock on the door of the one I used was busted. The bathroom was ‘clean’ but smelled ‘unfresh’.
December 2013: Returned to Denny’s a few days ago to try the Hobbit meals – there isn’t really much about them that is specifically Hobbity, but they are quaint. I had the ‘Dwarves Roast Turkey DiMorenner’ which consisted of slices of roast turkey, cranberry sauce, mashed potato & gravy, broccoli, carrots & stuffing (you had the choice of potato/gravy & veges or salad & chips), served with a garlic bread roll. It wasn’t any different from any other roast dinner but was very nice & filling. I also had the Bard’s Pumpkin Pie milkshake – sounds terrible but was delicious (photo added). The Hobbit menu includes a Build Your Own Hobbit Slam that has choices of Honey Cake French Toast, Sweet Potato Pecan Pancakes and a Hearty Breakfast Sandwich. There’s a spicy Smaug’s Fire Burger, and Radagast’s Red Velvet Pancake Puppies. There is also the Hobbit Hole Breakfast, Bilbo’s Breakfast Feast & Bowman’s Brew Pumpkin Pie coffee. I’ll comment on these if/as I try them. The novelty of it appeals to me but it could be done a lot better.

Visited November 2013

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22nd November 2013
1 star rating
Usually do enjoy meals but went a few weeks ago and have been put off since. Food took almost half an hour to wait, vegetables were missing, staff were overly loud and talking amongst each other. Poor sense of style of food and professionalism. Fix it please

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Marty

2

16th August 2013
1 star rating
Denny’s Porirua has the absolute worst service of any restaurant I have ever visited, and to make matters worse when you complain to head office they rubbish your complaint and don’t take you seriously.

Visited June 2013

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Frank

6

17th September 2012
1 star rating
We’ve had two visits. The first time was reasonably good in terms of service. The food was borderline home cooked. The second time around was extremely disappointing. We went in to celebrate an occasion with our young kids. We were approached promptly but after 10mins our order was taken. A few mins shy of an hour the starter comes out. We complained so they sped up. Kids were beyond tired so we were considering walking out when it came. We asked to takeaway but demanded a discount. The cheeky manager offered kids meals for free.. Trouble was, that was already the deal. I just wanted to get out and never return so the wife negotiated further discount. Summary; Average meals, hit and miss service, would never recommend.

Visited August 2012

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14th August 2012
1 star rating
I have some old work colleagues that rave about this place so we thought we’d give it a shot. It was Sat late lunch, the place was pretty quiet. We ordered drinks (1 cocktail, 1 shake) so we weren’t offered water, which is a pity because it was a warm day and the drinks were gone in minutes. We both had burgers – which I would have sworn had more ingredients on the menu! What we got were thick patties between thick bread with lots of cheese and a little flavouring. What I couldn’t find was almost anything else. They were served with chips which looked no better than their photo (seriously, rib cuts done lengthwise may give more surface area for crisping, but makes them look sunken and old!) which were more than we needed but really needed more than the ketchup they bring with them!
Overall truely disappointing – all I can assume is that if you’re hungry enough to order more than a burger, maybe the quality’s better? Otherwise I can’t see the point.

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Cruz J.

24

30th July 2012
4 star rating
Earlier this month, I visited Denny’s Porirua for the first time since late 2011. The staff, including the manager, warmly welcomed my party of two on a cold, grey, wet, Monday morning. Our meals were fresh and tasty, and the staff were able to perform other tasks while still giving us the service we needed.

My only complaint would be the ten-minute wait for a cup of filter coffee. I knew they weren’t brewing a fresh batch, because I could see a full pot on top of the dripolator behind the bar. I’m assuming there was plenty of top-up/restocking to do in the bar/dessert area, hence the delay.

Finally, a more streamlined system for those where some are eating from the breakfast buffet and others are choosing from the menu would be nice. I understand it would be very easy for customers to wolf down huge amounts of buffet food and then disappear without paying, but unless everyone in the group is there for the buffet, this ‘pay for the buffet now and the rest later’ thing creates unneccessary bottlenecks at the front door.

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15th March 2012
1 star rating
This Dennys is by far the worst I’ve ever been too. Been twice now in the space of 3 months (as there really isn’t any other “family restaurant” in and around Porirua) …

Food is absolute crap, twice and on two different occassions our food have come out with bits of plastic in them which only suggests that the food is frozen and processed (go figure) and then on both occassions when I asked to speak to the Manager, all I got was a rehearsed apology and nothing else .. not even a free soft-drink or a 1% discount to say the least!!!

Will never go to this Dennys (or any other Dennys again) and will be sure that I tell all my friends and family the same!!

And according to the other reviews on here that date back almost 3 years ago .. heck … not much has changed!!

Hope it gets shut down by the Health Department soon and a decent family pizzeria goes in there … but hopefully not a another bleepin chinese restaurant .. shucks .. theres enough of them in the Centre!!

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7th January 2012
2 star rating
For a Dennys it’s ok, our family comes every so often, partially because until recently there wasn’t another dennys in Wellington Region. The feel is ok, the food is Dennys food, and the environment is Dennys.

It’s an ok place for what it’s there for.

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T&T

2

22nd February 2011
1 star rating
My husband and I haven’t been back to Denny’s since 2008 and I have to say, the SLOW service hasn’t improved over the years! The restaurant wasn’t full – about 8 tables were taken up but we still had to wait a while for our food and when it arrived (sorry to say) it was average and over priced! Go to Murphy’s Steakhouse if you want a decent steak!

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Antz

1

12th June 2010
1 star rating
* Poor customer service – they really didn’t make you feel welcome. Don’t expect a smile as they don’t have any.
* Waited long periods of time (15-30mins)before orders were taken. Don’t bother pushing the button for service, I pushed it 10 times and still didn’t get a response.
* Waiting long periods of time for food to arrive (20-40mins). Order your food the day before if you want it on time, I guess this is why they are open 24-7.
* Don’t bother giving feedback to staff – they only care about the end of their shift.

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Del

8

7th December 2009
4 star rating
found this place when we did the ‘rock to wellington’ concert in 08,(breaky)have to say the service was above average, the food was quick and delicious and there were quite a few diners looking quite content with their visit.

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29th October 2009
1 star rating
Service is appalling here! When asked how my meal was at the end, I said “actually, I really didn’t enjoy mine, found the eggs really bland” my reply was a grin, bit of a laugh and then the cost of the meals!
Shocking….
Denny’s get your staff trained in customer service. The least your staff member could’ve said is “I’m sorry to hear that!”

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7th August 2009
1 star rating
Unable to Cater for Big Group, extremely slow in the department (that was for 6+) Service was slow, and food not freshly cooked, were unable to take mushrooms out of pasta, due to the fact that its not freshly cooked, Wouldn’t return

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trend

1

22nd April 2009
2 star rating
Great restaurant but abit too expensive!!!!!!!!!!

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sam

1

4th January 2009
4 star rating
i, with friends and/or family have had lunch here several times, we have always found the service and food to be good, cheap and cheerful, much better than fastfood places but with similar prices,(and the food is a lot better!) would recommend it to anyone who wants a tidy,cheap place to eat,

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mike

5

17th December 2008
1 star rating
This place is the pits, unles you want to lose weight as you will get sick.
The prices are way to high, considering the quality alternatives in Porirua. Dont fall for the marketing hype. Find a good local resturant and avoid this place.
If you sent back what you ordered then you would be there all day as all the food is poor.

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sara

1

13th September 2008
5 star rating
i work in a dennys in canada, and they are not as poor as some people pesive them to be!!!! If your meal is not the way that you would like it then you should tell the server even if that means getting up from your table becasue no one is perfect!!!

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18th June 2008
4 star rating
Dennys is the best! Me and my family go there often to have a nice meal in a laid back environment. The service is always good and they make sure your meal is fine.

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9th June 2008
5 star rating
Denny’s is possibly the best restaurant on the planet the service was absolutely brilliant i ordered honey roasted chicken and it was the best thing i have ever tasted the other people are telling lies my restaurant is nice i mean the restuarant is nice it has won over 100 awards absolutely fantastic would recommend to any one

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22nd May 2008
1 star rating
First time at Denny’s was with my husband and our 4 children. We thought we could just head on in but was rudely stopped by an over chatty hostess who told us to take a seat until they could find us a seat inside. Waited for a good 10 minutes then was finally taken to our table. Noting that there were only about 3 other tables with customers I could not see why we had to wait for seats. We finally ordered soup and rolls as our entree in which our soup was all gone by the time our buns were served to us. Then my husband and I received our steak meals while our children sat by waiting a good half hour for their meals to arrive. I was appalled by the lack timing on our food. Service sucked big time. Meal was not enjoyed as staff were walking around giggling out load and making rude remarks towards each other. At the end of this terrible dining out fiasco we still had to wait out front to eventually pay for our meals!!Not happy with their service very poor. That goes same with the food we ask for well done steaks get bloody steaks then tell the waitress she goes on saying oops my fault…..What a total nightmare. Will NEVER dine there again

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1st February 2008
1 star rating
We tried Dennys for a family breakfast, a huge mistake. The service was poor from the start, it took over 30mins to get a coffee on a day when the place was not busy. No refills were offered. After 65 mins our food arrived. The pancakes were pure stodge, the kids could not eat them. The bacon was indescribable, we wondered where such rubbish was made! We wrote to Dennys head office to complain, no reply has been received. Our kids begged us never to return, we will have no problem obliging them.

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