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Cafe Kaos

3_half star rating
26 reviews

Cuisine: Cafe

44 Edinburgh St
Pukekohe
Franklin, Auckland
09-239 0331

Hours:

  • Mon – Sun 8:30am – 3:30pm
  • Payment Types: EFTPOS, Visa, MasterCard
  • Price Range: Cheap, Under $15
  • Parking: Free Off-Street, Free On-Street
  • Takeaways: Yes
  • Meals: Breakfast, Lunch
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26 Reviews for Cafe Kaos

11th May 2014
2 star rating
Ate saturday morning about 11am – 4 adults and 2 little people, inside about 2/3 full.  Great place to go for the decor, not much else redeeming. Special Mothers Day treat for 3 mums (as some of us working the following day).

Food – standard breakfast menu and presentation (ordered: eggs benedict w/bacon, mushrooms on toast, bagels w/ accompaniments – generous cream cheese servings), seating very tight which means constantly bumped by staff (get a seat against the wall to avoid). Table ‘numbering’ system is cute, but watched a number of meals and coffee’s doing laps – lots of asking owner who has what.  

Whole experience at this establishment was ruined by poor customer service (details of small thing that ruined the whole experience):
One of the coffees ordered was a small, however a large was delivered. When this was sent back to be changed, it was brought back and explained that we would only be charged  for a small, on declining this offer and requesting a small coffee, young male serving us (who already appeared annoyed that we would make such a request) sarcastically offered to take it back and pour it into smaller cup, at which stage (as it was suspected that if we pursued the matter, we may get a coffee with ‘extras’) we gave up dealing with this person.
I went to counter and asked owner, who also repeated message that we would only get charged for a small – but eventually said that they would make a small.

NB: I also order small coffees – I don’t do this because it’s the cheapest, it’s because I prefer a small coffee. When someone orders a coffee, they shouldn’t be forced into ‘upsizing’ or made to jump through hoops to get what they ordered.  

Usually keen for a second coffee, but suitably uncomfortable so we left as soon as we could.  Surprisingly, companion went back to try to explain (in a calm way) why young males actions where so unpleasant – needless to say, he didn’t get it.  More
I personally don’t think the owner would have been at all receptive to feedback either.

Interesting to look at their website and their notes on their ‘Kaos theory’ – the experience did have an effect on our entire day, which is why we would look at all other options for our next meal out.

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Mike

1

8th February 2014
5 star rating
Had lunch there today. Gotta take my hat off to them. Great menu, great food – left the place actually feeling like I’d eaten something and didnt need to find a pie, homemade patties in a burger that had the works, a salad the size of the garden it came from and a great coffee. The premise is very deco with old LP album covers covering the walls front to back and even has a retro movie theatre in the back. Relaxed surroundings with 70s furniture and a wide mix of people AND value for money. Service was good, though with a full house they were a bit rushed off their feet. Had to give them a pitch, they’ve done a good job, well worth a visit if youre down that way

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Dianne

2

3rd November 2013
5 star rating
It was my birthday in an unfamiliar town and by chance my husband and I, and 3 boys (aged from 16 down to 11), walked into Kaos – actually we thought it looked promising because of how busy it was compared to empty cafes all around it. We picked right. Yes there was a wait but the hosts took us on a tour of the theatre and brought us drinks and we all loved looking at the old LP album covers on the walls. Then the meals arrived and blew us away with size, value and taste. It was an amazing lunch and a really memorable, friendly cafe with great atmosphere, music and humour. We can’t wait to visit Pukekohe again and go back.

Visited June 2013

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21st October 2013
5 star rating
Love love love going to Kaos Its my fav place to meet up with friends but I feel just as comfortable lunching on my own and whether I am a party of one or a party of 30 (check out Friday nights) I am always made to feel very welcome The owners always have time for a Hello n chat and its always has such a vibrant atmosphere The food is always amazing and of a high standard and I always leave feeling happy and satisfied with the experience
Keep up the good work Elton, Stewart, Harry n Co xx

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23rd September 2013
4 star rating
I really enjoy coming to KAOS, sometimes the wait for food is long, yes, but you only have to look around the place to gauge how long your food is going to take, if its packed with people obviously its going to take time and most of the time it is really busy. I always think if a place is busy its good.
Love the management there, quirky and funny!

Food is also great, its on the expensive side but they claim to use as much local produce and free range eggs etc so you can understand why the cost is higher. Good food is worth paying the extra for.

The only meal i didn’t enjoy here was the Chicken and Avocado melt as there was no avocado, every other meal I have had here has been great and hasn’t stopped me from coming back again.

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8th September 2013
1 star rating
Service was disgusting. We walked out after not been served or acknowledged at our table for 12 minutes.
We were sitting at table outside and were forgotten about.
Owner seemed more excited about chasing sparrows outside than anything else, would think he is an acquired taste.
Have been to Kaos Pukekohe once prior to today’s visit and food was good but service was average and food wait was long.
Will never return.

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Mike S.

11

27th August 2013
4 star rating
great vibe and feeling, food good only gripe is that the staff often do not get the coffee quality right. Some times its great other times you get warm milk. Will be back as the owner is a card and quite funny!

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17th June 2013
1 star rating
Food was nice but service was terrible. Owner preferred to look after his friends and feed them first even though we had ordered before them and another table, and when I complained he didn’t even apologise but made up a lame excuse about their docket getting to the kitchen first. They had almost finished there meal before we got ours. Would not go back there again

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25th January 2013
4 star rating
What can I say. This place is fantastic. Can’t fault the food and the staff are great. Keep it up guys.

Visited December 2012

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6th January 2013
5 star rating
Kaos is my cafe of choice. Sometimes it does live up to it’s name, but that’s all part of the Kaos experience. Today’s breakfast was spot on, the bacon crispy enough, gluten free bread available and soft fried eggs, what more could a girl ask for? It’s a busy cafe so be prepared to hang out in the 60′s style and chill.

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13th December 2012
1 star rating
So guttered. I love the vibe at Kaos and the owners are great but after today I won’t ever go back. Service was slow and unfriendly. Went there for a birthday lunch, didn’t matter that we’d booked – still had to wait 35min for basic meals. I get it;s tough if it’s busy but a smile would have gone a long way! Had to ask twice for water then only got 2 glasses between 4 of us. Coffee was burnt and no one checked on our meals or asked what if things were ok – probably because they could tell we were unhappy.
My advice is to go when it’s quiet and you have lots of time.

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27th November 2012
2 star rating
When Kaos first opened it was amazing!! Became one of our favorite places for weekend catch up breakfasts with friends until we decided on Saturday the 24th of November to never dine again due to for the past 4 visits we get the same long wait on our meals of 45 minutes to an hour!! Also then noticing our orders are not correct. Then having the waiter be rude to us when we ask what was written on our order docket since it looks like our orders are all wrong. Kaos did not care one bit – maybe it’s just the rude staff management are fun and bubbly but everything else needs some work! Also it may pay for your staff to approach tables a few minutes after the have received there meals to check that everything is okay instead of waiting until we have to find you to ask what has happened!
Happened too many times now never dining again! Absolutely sick of it!

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26th November 2012
5 star rating
My partner and I went to Kaos for lunch on Sunday 25th November and it was awesome! Food was fabulous, so tasty and very decent servings. The staff are wonderful, very friendly and nothing was an issue – they definitely aim to please which is fantastic! The decor is funky and interesting and you just feel really comfortable from the minute you walk in.

All in all we could not fault the place, just fantastic. Keep up the awesome work guy’s :)

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7th November 2012
3 star rating
I find the service to be very friendly but have been in three times to find nothing of interest in their cabinets to eat. Often I just go away with a take away coffee alone.

Visited October 2012

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Will

14

4th November 2012
4 star rating
This neat cafe has the kind of vibe you usually get from a trendy cafe in the heart of Wellington…that’s a good thing. Its funky decor is matched with quality food that is well presented. Service and pricing are what you would expect and on the whole Cafe Kaos is a very enjoyable place to visit. Its my favourite cafe in Pukekohe so I would say give them a go, I am sure you will enjoy the experience.

Visited October 2012

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24th March 2012
4 star rating
My friend and I enjoyed lunch at Kaos last Monday 19 March and I have to say I love the 60s the ambience, service and food was superb. The movie theatre is a quaint addition it is a nice place to hold a special occasion such as a farewell for a special friend.

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Mary U.

18

24th December 2011
4 star rating
Agree with some of the other reviews about the delay in the food but can’t fault it. Love the atmosphere, the coffee and the food. Elton and Stu made a good move from Tuakau. Had lunch there last week with a friend and loved their potato wedges! Very kitsch but that’s what makes it unique.

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Ian

15

23rd November 2011
3 star rating
Elton and the atmosphere makes the place. The food is often late and pretty average. Sort the kitchen out Elton and you’ll take the place to the next level!

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14th November 2011
5 star rating
Best cafe in the town, everyone needs to sample this amazing place !! Elton and Stu are great hosts and the food is wonderful, the service quick and the price is right! Sit in a comfy chair on the sidewalk with a great cup of coffee and a sticky bun and watch the world go by.

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Renee

42

25th September 2011
4 star rating
My sister and I came in for lunch with both our babies. The staff were awesome, very friendly and well informed.

The ambiance and atmosphere is quirky but great!

Food was reasonably priced, good and came out on a good time. The cabinet had a great looking selection of paninis, sweets and salads.

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Lyn

1

24th September 2011
5 star rating
What a wonderful place and experience. For all those lady lunchalots out there you will not be dissappointed. The best Food, service, entertainment and coffee. These guys have got it right. What a great assett to Pukekohe. Can’t wait for full dinner experience. Thank you.

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17th September 2011
4 star rating
First experience now they have relocated to Pukekohe. Loved the decor, great novel idea for menu. Food was nice, coffee was very good. Looking forward to going back when they are fully operational.

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brenda

1

19th February 2011
5 star rating
What an awesome welcome I and my group got from Elton!! We were running late but no problem.We were so impressed that he had set up the gallery for us “art deco”style.
The food, the service, the charm was so good!!!!!!
Great atmosphere, great host, wonderful staff, nothing too much trouble and we got to meet the lovely Penny & Harry {OMG is that his name??}I have already recommended to several friends and I am planning a return visit very soon.Go Elton!!

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L a.

15

27th February 2010
4 star rating
Elton is the entertainment, once he knows you, you need to allow at least an hour for a coffee as he will monopolise you. Cherry in the kitchen is a star, as are the other “mums” who work there. Let down by a few of the “kids” who are really NOT good at their job. Food is great but some dishes have too much doorstop bread or rocket lettuce, and not enough of the good stuff. Given they have recently hiked their prices, need more of the meats etc and less of the fluff. Stunning cakes and always a lovely coffee, great place to stop and Tuakaus biggest asset – next to from Elton, of course :O)

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June

1

11th January 2010
2 star rating
Unfortunately my dining experience on Sunday was short opf the mark, the food was good but not value for money. I had French Toast etc. Meal consisted of 2 pieces of bread dipped in egg not left in long ehough, very chewy as a result one small rasher of bacon half a banana plate then filled with chopped fruit and covered in thick layer of Icing Sugar. Very disappointing as up until now have always enjoed this particular meal. Always pour my own “Maple” syrup.What has happened?

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20th September 2008
5 star rating
Kaos/Soak is a wonderful modern, stylish cafe/restaurant complete with contemporary art gallery. Great atmosphere, friendly and efficient service, superb food. Hubby and I recently had a meal there at Soak, limited menu but the food presented implied that they indeed do have great chefs, we were impressed. The cafe Kaos meets all expectations and is equal to any you could find in the big city with food that is simply tantalising. It is worth a weekend drive out to the country just to stop in Tuakau and have a meal at Kaos/Soak and visit the other shopping attractions that Tuakau has to offer, you will be pleasantly surprised.

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